Social Media Manager – Mahrukh Malik
Sperton Pakistan team is strengthened with Social Media Manager – Mahrukh Malik.
Mahrukh is a digital marketer with a comprehensive background managing highly effective communication campaigns that supported key sales, marketing and stakeholders’ engagement objectives. Knowledgeable about e-commerce, social media and digital design.
Her duties will include:
- Ensuring implementation of Vincere software on global scale.
- Planning and delivering CRM strategies across the company.
- Deciding on the CRM platform structure and architecture ensuring it works seamlessly across the organization and captures all required information at key points in the customer life cycle.
- Mapping customer journey.
- Overseeing direct communications with customers through the CRM.
- Developing creative and engaging social media strategies.
- Managing social media channels.
- Monitoring, tracking, analysing and reporting on performance of social media platforms.
Good luck, Mahrukh!